Internet Merchants Fight Back Against Fraud

[quikshop]

Easier to post a link :D

http://www.responsesource.com/releases/rel_display.php?relid=iiLAm.

[WebPageOne-Solutions]

That's a good article with some interesting stats. I agree trust is a major issue when selling online.

To be honest unless I know the Brand ie Currys for instance i very rarely buy online. If i don't know the supplier and want the goods, i often phone them prior to purchase.

I think the offline approach is a good idea, maybe it will work for high value purchases.

I think when trust and security is established then payment online is not a problem for most.

I generally advise my e-commerce clients to setup customer testimonial pages or feed back sections as this alone can help with the trust factor.

[quikshop]

Thanks for the comments. Anything that empowers a bigger customer base to place orders through our merchant's shops is a positive. You could be right in that it will be more effective for higher value items but there is no harm in offering consumers the choice.

I agree completely, Testimonials and FAQ pages both help to build confidence in a shop.

[cjd]

And what % of the transaction are they going to take I wonder.........?

Whether that works will depend on who pays who and how much.

[quikshop]

They can't be any more expensive than Paypal or similar, but you are right, merchants will not want to give up big %age of each transaction using PayOffline or any other system.

[boho]

Cheaper than Paypal, and also cheaper than some transaction charges charged by many PSPs as well

Pricing Table
Monthly SalesTransaction Fee
Up to £1,200 3.00% + 20p
£1,200 to £5,000 2.50% + 20p
£5,000 to £12,000 2.00% + 20p
£12,000 to £50,000 1.50% + 20p
£50,000 and above1.25% + 20p

[boho]

Bit off topic there!

I've sold to italian customers on a couple of occasions and never experienced any problems, I only ever send goods by International Signed For though so that the goods are insured and proof of delivery is obtained.