aceevents
8th September 2011, 20:06
Had been using a manual a/c system but now moved to TasBooks - have a background in accounting but seem to be hitting a duh moment - opening balances are something I've yet to look forward to.
A customer has underpaid an invoice by 1.88 - When allocating the receipt I am having difficulty with the difference. I have followed instructions given in help and spoken with tech support (we have problems understanding each other, it's an accent thing).
When I enter the receipt, tab down to the discount, enter the amount, then tab to save - a message stating that receipt has not been allocated appears - Any ideas?
I'll be trying support again tomorrow but thought someone out there might have some ideas.
A customer has underpaid an invoice by 1.88 - When allocating the receipt I am having difficulty with the difference. I have followed instructions given in help and spoken with tech support (we have problems understanding each other, it's an accent thing).
When I enter the receipt, tab down to the discount, enter the amount, then tab to save - a message stating that receipt has not been allocated appears - Any ideas?
I'll be trying support again tomorrow but thought someone out there might have some ideas.