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Ali-v-8
17th August 2010, 10:53
I would like to share a little story. Its all about future marketing or as I said to client are you looking for Mr right or Mr right now.
As some of you are aware I marketed a Memory company that specialised in Mobile phone memory.
With in a month the website went to page one position one for what they sold "mobile phone memory". :cool:
The problem is he then wanted to target a product called "R4 card". No problem i got the website to page one for all terms related to this even "r4i ".
Then I got concerned when (as most SEO's do) while researching R4 I heard of a court case. This case was looking to ban this product.
Now as his places were very secure i decided to improve his positions on other product like memory cards and memory.
Problem is that the client needed a new website and after an amazing Xmas it should have been first on his agenda during the quiet period. his bounce rate was 60% and it was obvious the design that put people off.
Now here is the point of this thread.
R4 sales dropped (end of xmas)
Website looked poor
Client panicked started trying to push R4's which ever way he could.
As a marketing guy i explained his marketing should concentrate on his other products not just R4. This fell on deaf ears. He was then dropped as a client.
It was impossible to explain he was doing the wrong thing and he said i worked for him and should do as he asked.
Last month R4 cards were banned from use and import. They are now illegal.
Since i still have access to his analytics i can see he lost 90% of his traffic.
90% how bad is that. Why did this happen?
After he left us he employed a company who did what he wanted. instead of keeping heir eye on his bread and butter they concentrated on a fad. A fad comes and goes and you should never base your whole business on a short lived product.

I think the saying is don't put all your eggs into one basket.
Hope you learn from this.

beakus
17th August 2010, 11:16
great story to pass on, thanks!

RedEvo
17th August 2010, 14:00
It was impossible to explain he was doing the wrong thing and he said i worked for him and should do as he asked.

It's usually around about then I tell clients to foxtrot oscar.

d

harryboon
17th August 2010, 14:11
It's usually around about then I tell clients to foxtrot oscar.

d

Classic lol - Ali this has happened to many of us I am sure, and lets face it sometimes people just won't listen - I am always advising clients on the best way (IMHO) to do things, some listen some don't, the one's that do tend to go on and do very well :D

maxh
17th August 2010, 14:14
It's usually around about then I tell clients to foxtrot oscar.

d

A good read. Sadly typical!

Have you guys seen this? http://www.sugarrae.com/clueless-whitehat-seo/

Scroll towards the bottom for the conversation, which we've all had. Far too often!

Dave Thomas
17th August 2010, 15:21
agree have seen so many times this is your typical "FODE" client. Although im on the other side of the fence PPC we have the same issues people not installling tracking, awful sites and not being able to attribute calls to Paid Search (its sooo easy to do now and can be free)...........

APOLOGIES...FODE = Fall On Deaf Ears

WeblinkPlus
17th August 2010, 16:08
A good read. Sadly typical!

Have you guys seen this? http://www.sugarrae.com/clueless-whitehat-seo/

Scroll towards the bottom for the conversation, which we've all had. Far too often!
Love it. Guess I'm going to have to fatten up my incoming links so they weigh more than my website :-)

terryuk
17th August 2010, 22:10
Good post... I'd say not just putting your eggs in one basket for products, but marketing efforts also.. a Google slap cannot be nice.

Ali-v-8
18th August 2010, 09:50
Unfortunately it was a Judges slap. If he had concentrated on what I said he would be happy bunny.
All other websites selling R4 cards have taken them down. Just a few idiots still doing it.

Good post... I'd say not just putting your eggs in one basket for products, but marketing efforts also.. a Google slap cannot be nice.

harryboon
18th August 2010, 09:59
Well he sounds like a right plonker - maybe he will learn for next time :D