Late Payment Charges through Sage

[Sairz]

Hi everyone,

Just wondering if anyone can help me. We have a client who is late in paying their bill. They were informed that if payment was late (we'd already extended their credit period) then we would charge interest on the late payment. How do I set this up on sage?

Many thanks
Sairz

[weebly_one]

It is quite simple. In the first instance click F1 for the help text - it can 'talk' you through most things wuite simply.

If you go to Index and type Credit Charges in the hlp text then type display it should bring up the Credit Charges information page with links to talk you through how to set it up.

If you cannot work it out yourself, my first half hour of remote support is free (remote controlling your pc and talking you through on the phone) if you want to get in touch via a private message.

[Sairz]

Ok, I'll give that a try and let you know if I have any issues with it.

Thanks!

[Sairz]

Hi,

I've set everything up on sage for the credit charges but for some reason the customer I'm trying to apply the charges to won't work!! Argh. I must have set it up correctly because it works for other debtors, but for some reason, when I follow the wizard I get to the box "Confirm Transactions to Include" and it is blank. When I try one of our other debtors, the box has transactions in it. I've set the correct payment terms etc but for some reason it keeps coming up blank. Any suggestions?

[weebly_one]

on the customer record you need to tick I. credit control that you can charge interest on that customer. can't help more as sitting by the pool on holiday in sunny essex!

[Sairz]

Hi Weebly_one! I've already done that and I'm still stuck. Grrr I hate Sage!!! Enjoy your hols! :D