Zero-Rating VAT on exports to non-EU countries

[D2D1]

I will beomcing VAT-registered soon, but I'm having a hard time understanding exactly what 'proof of export' I must have in order to zero-rate VAT on exports to non-EU countries. I have spoken to HMRC and have been transferred literally 20 times and what they are telling me seems to contradict what the websites says.

Can anyone please give me some advise on what I have to do to prove export of the goods.

The goods are sent by normal Airmail as they are quite low value.
I have a business PPI account with Royal Mail, the only proof I would have would be the log/payment of the mail on my Royal Mail online account. Would this be sufficient 'proof of export'?

Many many thanks for any advice.

[elainec100@cheapaccounting]

Use the web site guidance

[D2D1]

I have read the information but it does not answer my questions.

[Williams lester]

I have read the information but it does not answer my questions.

Have you asked your accountant?

[DFL Accountants Ltd]

What HMRC are looking for is some form of Export/Shipping document - should show the weight and maybe type of goods being exported, Destination, etc.

When you use your online Royal Mail account you must need to enter this info for them to calculate the cost, therefore you should be able to print off a document/receipt showing it and attach it to the relevant Sales Invoice?

Hope this if of assistance.

[David Griffiths]

HMRC Notice 703 (http://customs.hmrc.gov.uk/channelsPortalWebApp/channelsPortalWebApp.portal?_nfpb=true&_pageLabel=pageVAT_ShowContent&id=HMCE_CL_000130&propertyType=document)

Section 7