My web host has disappeared!!!

[clairemackaness]

I use www.evohosting.co.uk and the site is down and so is my website! What do I do?

Help!!!!!

[climbingmerlin]

Call their support number ASAP!

[climbingmerlin]

In the furture I would look for a second hosting provider, which will give you a low cost and low bandwidth charges as a 'failover' webserver.

So if this happens again you can get your domain to point to your 'failover' server if the main one goes down. Then the worst case is that your site is down for an hour.

That is what I would do.

[creacom]

Site seems to be back up now Claire. They might just have had server problems for a bit.

Jacqui

[fastfences]

I don't think the world's actually going to mourn over it, Claire :wink:
Cheers, Nigel

[JoyDivision]

Happened to me a few weeks ago, my host was DDOS attacked. I am rather worried that it took them 12 hours to fix it.

[TechFox]

With hosting as with many things, you get what you pay for. Pay more for hosting and get a better service.

[clairemackaness]

Thanks for the advice, panic over

[DarrenC]

With hosting as with many things, you get what you pay for. Pay more for hosting and get a better service.


Sorry, but that is sooooo not true.

My current host is cheaper and MUCH MUCH better at support and uptime, compared to my ex hosters, who were more expensive, larger limited company, and who were crap at support and pretty crap at hosting too :lol:

Darren

[clairemackaness]

I have to admit this is the first problem I've had in six months, so they are not bad, but my other site is with matrixx, so that should be pretty spot on!

[Tin]

I agree with Darren, if you pick wisely there are plenty of hosting companies that provide excellent services & support. I was until 2 years ago using one of the biggest ones in the UK who eventually stung me once too often with their ever increasing prices and unbelievably poor support that moving to anybody else just couldn't be more inferior than with them.

There are so many excellent hosting co's around who offer high tech support, friendly staff and sensible prices that there's really no excuse to expect high quality service automatically comes with high prices.

[creospace]

I think like with a lot of things take personal recomendations and in this case from people who have used their host for some time, or there are a couple of good hosters that are on this very list.

[MinuWeb]

With hosting as with many things, you get what you pay for. Pay more for hosting and get a better service.


Sorry, but that is sooooo not true.

My current host is cheaper and MUCH MUCH better at support and uptime, compared to my ex hosters, who were more expensive, larger limited company, and who were crap at support and pretty crap at hosting too :lol:

Darren

Every Host will have server problems at some point, by paying a bit more you **should** be sharing a server with fewer other sites and therefore have fewer problems, although this is not always the case as some hosts just charge more and get away with it. But if you do enough research you should be able to find a reasonably priced host that offers the quality of service you require (and deserve) for your money.

A bit like saying Mercedes are reliable and Lada's are not, occasionly you get a bad merc and a good lada :D

[Jayne]

With hosting as with many things, you get what you pay for. Pay more for hosting and get a better service.


Sorry, but that is sooooo not true.

My current host is cheaper and MUCH MUCH better at support and uptime, compared to my ex hosters, who were more expensive, larger limited company, and who were crap at support and pretty crap at hosting too :lol:

Darren

Every Host will have server problems at some point, by paying a bit more you **should** be sharing a server with fewer other sites and therefore have fewer problems, although this is not always the case as some hosts just charge more and get away with it. But if you do enough research you should be able to find a reasonably priced host that offers the quality of service you require (and deserve) for your money.

A bit like saying Mercedes are reliable and Lada's are not, occasionly you get a bad merc and a good lada :D

Tony is like a Rolls Royce, he may be old, but he just keeps going :lol:

Only kidding, Tony's my host Claire and he's not let me down yet :wink:

Jayne

[MinuWeb]

Tony is like a Rolls Royce, he may be old, but he just keeps going :lol:

Only kidding, Tony's my host Claire and he's not let me down yet :wink:

Jayne Why can't a be an Aston Martin ? Stylish, sleek, sexy, powerful........

[Rob Holmes]

Why can't a be an Aston Martin ? Stylish, sleek, sexy, powerful........

Because I'm the Aston Martin ;)

R

[MinuWeb]

Why can't a be an Aston Martin ? Stylish, sleek, sexy, powerful........

Because I'm the Aston Martin ;)

R Thats not fair, I wanna be one as well :( :( :(

[Rob Holmes]

Every Host will have server problems at some point, by paying a bit more you **should** be sharing a server with fewer other sites and therefore have fewer problems, although this is not always the case as some hosts just charge more and get away with it. But if you do enough research you should be able to find a reasonably priced host that offers the quality of service you require (and deserve) for your money.

A bit like saying Mercedes are reliable and Lada's are not, occasionly you get a bad merc and a good lada :D

VS is right - all hosts occasionally have problems - don't forget servers are essentially fine tuned pc's (with no screen and keyboard) - and with pc's there are always issues.

The extra cash should pay for backups, better support, should help towards having additional hardware at the datacentre so hard drives can be hot-swapped, should also cover monthly patching and updating the server software - 3rd party monitoring also costs a fair bit when you've got multiple servers.

Rob

[crus]

You get what you pay for, but it is easy to overpay.

Failover to another hosting account can be useful but if your on shared using rsync etc will be a pain.

Failover should be something that is already in place with your hosting service!

Our cheapest and I mean cheap solution has the data from the sites replicated across a bevvy of machines multiple connections and constantly backed up. I am expecting no problems for these clients ever.

On the Premium side we do ip failover for clients with the front end in telehouse and failover to another core UK location. This costs but gives the same security but the ability to run big apps that you can't on shared hosting.

Going cheap for a company that has one colo box and has sold it to capacity is a no no. They are at the whims of the datacentre they are in and if you have a problem could be in the surf or on the slopes.

D