help - outlook/email problem!.....

[thekitchendesigner]

i have a problem that is driving me insane.

i sent a test email from one of my seperate email accounts to my email address that uses/comes through outlook. i recieved this email 16 times over a period of 1 hour, but the time on each email was of the original.

it then 'picked' on another email, and i got this 8 or 9 times. my send/recieve status is now stuck on 50%, and sometimes comes up with send/recieve error. it has stopped recieving emails altogether.

can someone please help me as this is my business email and it is driving me barmy. is there a virus? i've done McAfee's free scan, which only brings up non-virus threats.

[Rob Holmes]

Hmm - theres a setting in outlook express to leave a copy of the email on the server - if this is ticked you'll download a fresh copy everytime you send and receive.

Have a look in tools, accounts etc etc and see if the box is ticked.

Hope this helps,

Rob

[thekitchendesigner]

hi rob

thanks for your post. after 25 mins on the phone to acer, 10 mins to microsoft, 20 mins to blueyonder and 3 stressful hours later - i seemed to have literally just solved it!

i went into the host email (yahoo) and deleted all messages of any kind - and now it seems to be working fine. your topic reply was the first email to successfully come through in 3 hours!

thanks anyway

[confused]

Hmm - theres a setting in outlook express to leave a copy of the email on the server - if this is ticked you'll download a fresh copy everytime you send and receive
It wont, when you do a send/recieve, you may see it says "recieving list of messages from server", it then checks this list against ones already downloaded and doesnt download them again. Of course if you have another pc and check mail in outlook/express it will download them once - a good reason to have the tick in in the first place - so you can get the same mail at multiple locations or mulitple machines.
The original problem is not as common now as it used to be - a stuck mail it seems. For future reference, if this does happen, login to webmail, look for the last message that keeps getting downloaded, the next one is probably the culprit, a corrupted mail, odd attatchment or large attatchments can cause this.

CALV