Email returning issue/ HELP?

[Hedgie]

I have set up email addresses with my domain name through GoDaddy. I can send mail fine but when I try to send mail back to the email address it gets rejected as follows -:

Delivery to the following recipient failed permanently:

info@clarionconsultancy.com

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 #5.1.0 Address rejected info@clarionconsultancy.com (state 14).

Anyone know what is causing it to reject incoming mail?

[KM-Tiger]

It means that the mailserver that should be receiving mail for clarionconsultancy.com is rejecting it. I just ran a test and this is what happens:

~$ swaks -t info@clarionconsultancy.com -f xxxx@gmail.com
=== Trying smtp.secureserver.net:25...
=== Connected to smtp.secureserver.net.
<- 220 m1pismtp01-024.prod.mesa1.secureserver.net ESMTP
-> EHLO xxxx
<- 250-m1pismtp01-024.prod.mesa1.secureserver.net
<- 250-8BITMIME
<- 250 SIZE 31457280
-> MAIL FROM:<xxxx@gmail.com>
<- 250 sender <xxxx@gmail.com> ok
-> RCPT TO:<info@clarionconsultancy.com>
<** 550 #5.1.0 Address rejected info@clarionconsultancy.com
-> QUIT
<- 221 m1pismtp01-024.prod.mesa1.secureserver.net
=== Connection closed with remote host.


I've obfuscated my personal info with xxxxx's.

Note the '<** 550 #5.1.0 Address rejected info@clarionconsultancy.com'. No reason is given - mailbox does not exist would be common here - so it looks like it's rejecting the entire domain.

Something wrong with your Godaddy setup.

[James.Hodge]

Is this working now?

An SMTPDiag test returns successful. KM-Toger was spot on.

Maybe propagation of the account setup - had you had it setup long before testing?