Sairz
19th April 2010, 12:23
Hi All,
I'm getting to grips with this, challenging shall we say, program but one bit has me stumped. I'm trying to update the reminder letters so that it has the subject line:
Amount outstanding: £xxx.xx
I'm trying to use the expressions so that it picks it up automatically, but I can't seem to get it right. Our collection periods are 7 days, not 30 like most firms. Does anyone know what expression I should use? When I use the expressions I think should be used (and I know that the customer has an outstanding debt) it shows £0.00 in the letter! I know I can phone Sage and get their help, but the last time I called it took me nearly half an hour to get through to someone and I had to explain my problem about 20 times before they caught my drift!
Many thanks! :)
I'm getting to grips with this, challenging shall we say, program but one bit has me stumped. I'm trying to update the reminder letters so that it has the subject line:
Amount outstanding: £xxx.xx
I'm trying to use the expressions so that it picks it up automatically, but I can't seem to get it right. Our collection periods are 7 days, not 30 like most firms. Does anyone know what expression I should use? When I use the expressions I think should be used (and I know that the customer has an outstanding debt) it shows £0.00 in the letter! I know I can phone Sage and get their help, but the last time I called it took me nearly half an hour to get through to someone and I had to explain my problem about 20 times before they caught my drift!
Many thanks! :)