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10 Yetis
27th January 2006, 17:08
I don't know if the media have glossed this story up a bit so it reads well in the paper but it is worth taking a look if you have a small business that uses Worldpay for taking payments.

Read it in today's SME (Small to Medium sized Enterprise) section of the Guardian.

http://technology.guardian.co.uk/businesssense/story/0,,1694645,00.html

Quite scary.

crus
27th January 2006, 17:43
Interesting post Andy,

I have a little experience of this and have been caught out once or twice.

But since the Postcode rec stuff came in and using recorded delivery to prevent loses 'in the post' I nailed it, but this was for small value items.

I wouold not like to be in the big value item game ,TV's etc, without serious cash to cover loses.

D

PS: good to see the LinkSponsor press release (http://www.google.co.uk/news?hl=en&ned=uk&q=web+advertising&btnG=Search+News) on google news.

SillyJokes
27th January 2006, 17:57
I think it features WorldPay but the problems are the same for all payment service providers, paypal included.

You do get a feel for fraudulent orders, I'm not going to decribe here how I recognise them for obvious reasons.

I know lots of other online stores, ourselves included, who were victims of fraud early on but a couple of weeks of rage and gnashing of teeth soon teaches you if an order seems too good then it probably is.

I think it is about time the police set up a central register where you can report details of fraudulent UK orders and they can build up a database of commonly used addresses so they can make case against these people.

One of my happier moments was helping to convict a fraudster once. I had reported him to the police in his home town. Very satisfying.

MarkPearson
27th January 2006, 17:59
Not a very nice story to hear.

I know a lot of people here use worldpay.

I am even considering them myself as they offer a more 'reputable' service from the customers point of view.

But the 4-6 weeks is hard on many new businesses.

Rob Holmes
27th January 2006, 18:10
Like silly jokes we have ways of telling - but have been caught out in the past and lost money.

You end up having to cover the cost of the theft with your profits which is a shame as business is hard enough to get without some crim messing things up for you.

Rob