View Full Version : Contact Managment Systems
daveashton
10th January 2006, 07:39
Hi
We would like to know how many of you use as a vital business application a time content management system or CRM for looking after all your sales contacts , marketing promotions etc
Common brands are ACT! Golmine, Telemagic, SalesForce etc
lyndonw
10th January 2006, 09:37
As a fan of open source software I use SugarCRM - I've gotta say Im definately swinging more towards online applications as I can get to my data anywhere!
Lyndon
YEM
10th January 2006, 11:19
We use ACT!
Hayles
10th January 2006, 11:56
I use a personalised one that Creospace built me... it's nameless though!
William Wilson
10th January 2006, 21:18
I have used Act for many years.
creospace
17th January 2006, 11:30
It has a name now 'creocaterer' aimed at the catering industry :)
Gary
james.hill
18th January 2006, 20:12
I too use SugarCRM, but I'm biased as I install/support/maintain SugarCRM systems as part of my business!
Lyndon - did you sort out SugarCRM yourself, or have you got someone helping you with it? I'd love to know.
Also for anyone using SugarCRM I've just put together a method of exporting the SugarCRM contacts database out to email applications via LDAP. This means that you can look up email addresses right from your email program.
If anyone wants a copy I'm going to be releasing it as open source (partly funded by our own ozzy!) shortly, PM me if you're interested.
DuaneJackson
18th January 2006, 20:21
I use a personalised one that Creospace built me... it's nameless though!
Gary, I am shocked and dissapointed in you. I thought you were a serious developer but obviously not. Every good developer knows the best and most important part of developing any new application is thinking up a name - ideally an acronym. We've devleoped programs for clients called NITS (Nursery Information Transfer System) and SLOPS (Sticky Labels On PotS).
Back on topic though. I started using ACT! but I'm just not disciplined enough. To some degree we've developed our own system for Contact Managment specifically for managing KashFlow users.
creospace
18th January 2006, 20:31
Yeah shame on me, any comedy acronyms welcomed :)
Gary
seabro
18th January 2006, 21:32
I have played with Sugar CRM 3.5, the version that comes with Asterisk at Home. But I havent actually started using it yet...
Imported some names and was playing with click-t-dial feature.
will probably implement it soon'ish.
docmel
19th January 2006, 11:31
Use salesforce - was already in place when we aquired the business.
Dont know how I have managed without it before!!
"So good I bought the company" not quite, but I think its so good I have become an agent.
get back to me if you want any information
Richard Conyard
19th January 2006, 11:33
It's worth taking a look at Contact Manager Update from Microsoft, it's free with Office Professional