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pchealer
31st January 2010, 11:58
Hello All

Yes I know ive left it a bit late but im trying to logon to my self assesment page online. I am attempting to reset my password online (oh joy) but I have fallen at the final hurdle it is asking me for "My business registration" I have entered my Company number as on my certificate of incorporation but its not working what else could it be?

Olly111
31st January 2010, 12:03
I just had a look and if you are trying to reset your individual password for the self assessment si doesnt ask for a company registeration number. Just asks the following;
- User ID
- e-mail
- UTR
- National Insurance #

maybe try again.

pchealer
31st January 2010, 12:07
Sorry you are incorrect I have entered the above but it is asking me right at the end (STEP 3) for:


Additional Information

HM Revenue & Customs records show that you are also enrolled for the service(s) listed below. Please enter the details.

My business registration

ERROR: The MB-KF1 you have entered is in the wrong format. Please check.
MB-KF1 : *
e.g. ABCD1234

Select this option if you are unable to answer the questions above and wish to receive your password in the post. Please click the 'Submit' button to continue.

Olly111
31st January 2010, 12:20
O.k didnt go that far as didnt want to reset my password and lock myself out.

All I can think of is the Registeration number is the User ID for your companys info, otherwise i`d be using the incorporation number like you. Obviously it wont have any letter in it though.

Zeno
31st January 2010, 12:21
I am not sure what it is asking your for but I definetely is not your company registration number.

pchealer
31st January 2010, 14:12
I phoned up there helpdesk it was some kind of business link reference.
Because I have created my government gateway account via the Business Link site apparently.

Anyway I just went onto the business link website and re-set my password there it didn't ask for half as many questions.

So now I can pay my tax build I should be happy I suppose :rolleyes: