View Full Version : Help with Google Maps
Tracy H
22nd January 2010, 18:18
We had a place 1 or 2 placement in Google Maps since it came out.
Then this appeared
http://maps.google.co.uk/maps/place?cid=16832506813462752262&q=hotels%2Bin%2Bbarrow%2Bin%2Bfurness&hl=en&gl=uk
I can not claim it as the postcode is wrong and google will not let me proceed, it just says invalid postcode. I know google have scraped it from venere.com, I've contacted them and they are useless (venere.com, expedia.com hotel.com all the same thing) just get passed around the world.
Since itappeared my own listing has fallen off the map, something like page 54. It would not be so bad as phone number is correct, but this one appears on page 4 or 5, so no one see this.
The number of phone enquires have halved since this, which is costing me a fortune as it makes me more reliant on agents charging a finders fee.
Any ideas how I can get rid of this?
Cheers
Tracy
Tracy H
22nd January 2010, 19:26
I've just found this,
google maps community edits
http://maps.google.co.uk/support/bin/answer.py?hl=en-uk&answer=98014
if you expend "remove a google listing" it advises what to do, only proplem is that I do get the edit box in the marker (yes I'm logged into google)
WeblinkPlus
22nd January 2010, 19:52
You go into your LBC account and start the 'add a new entry' and it will offer you the duplicate. You can then claim it and suspend it (the duplicate). You will need to verify by phone or post.
Tracy H
22nd January 2010, 20:06
You go into your LBC account and start the 'add a new entry' and it will offer you the duplicate. You can then claim it and suspend it (the duplicate). You will need to verify by phone or post.I know that, but due to the bad postcode on the duplicate it does not offer the duplicate, if I try to submit with the bad post code it will not let me save the details, when I correct them it does not offer the duplicate.
3 months I've been trying to sort this (:.
Cheers for trying though :)
Just thought I should have been more clear about the wrong postcode, it only 4 digits long and google software will not take a postcode at 4 digits wrong.
the postcode says
LA14it should be
LA14 1XT
Ali-v-8
22nd January 2010, 21:26
claim it via the business owner link to the right . just above the image. it will ask for user name and pass word.
it will also send you a 5 digit number. be prepared.
Tracy H
22nd January 2010, 21:44
it does not work due to the post code, try it, if anyone gets it just suspend it. nothing works :(
Tracy H
24th January 2010, 23:24
well I linked to the bad listing from a listing that is good, and the URL has gone of the bad listing :), this may be the start of it going
Tracy H
26th January 2010, 10:26
I have posted a comment here on google (http://www.google.com/support/forum/p/maps/thread?tid=47dfdd8e9553f42f&hl=en&fid=47dfdd8e9553f42f00047e0eb3962da8), but seeing the list I do not hold out much luck in someone from google reading it :(
Tracy H
26th January 2010, 10:32
oh and I had a brainwaze (and yes it hurt) the only email that venere.com/expedia.com seem to reply with humans and not autoresonders are accounts payable so I emailed them asking them to contact me ugently which some one did now I have a name and email address for a person. Poor women now stuck between me and there IT people, but they removed the listing now they just have to remove the pics and mark the old page with a 404, as they have used a 301.