View Full Version : BBC reporting on safe websites
Prettycool
9th December 2009, 23:23
I sent in a complaint to the BBC about their 'scaremongering' and inaccuracies on the report this morning and on the one show this evening. Other small on-line retailers should do the same.
There is no reason for a whole site to run over an https connection - it's pointless. It's only 'necessary' when entering the card details, and the report should have made this crystal clear.
We have noticed since the scaremongering that we have had a lot of people coming into the site and then leaving straight away, I wonder if they are looking for the s on https. Even the sites like M&S and Amazon do not have this until checkout so why are the BBC telling people not to buy from any site without https
Please send a email to the bbc website and have a rant before they ruin all of our business.
quikshop
9th December 2009, 23:53
A very good post but I suspect your expectations of BBC reporting are a little too high. The organisation has dumbed down to such an extent I find it at best patronising and more often than not, offensive.
We've not seen any drop off in sales through our own shop or any drop in the volume of orders through our Ecommerce software so I shouldn't worry about it too much.
BusinessIdeas
10th December 2009, 06:23
I don't expect accuracy, thoroughness, or even-handedness from the BBC any more.
Place of design
10th December 2009, 06:50
The "expert" they reeled out struggled with each acronym... it was just like they were on a cue card on the back wall. It was a very poor report
Prettycool
11th December 2009, 17:31
We had a call from the BBC today with reference to the reports given out on the breakfast show and the one show which said do not buy from a site unless they have a https on their address bar and also a padlock, we told them that it was only a requirement at the checkout stage and that most big site ie. M&S and Amazon also have no s on the http until checkout, they say the report was in line with the government guidelines and if you go to their site....
getsafeonline (with a .org) and then click avoid online rip-offs you will see they say the same....
If you’re shopping online, look for clear signs that you are buying from a reputable company:
Do they have a real-world presence? Can you see their address and phone number?
Is their website secure? Look for "https" and the golden padlock.
Do they have clear privacy and returns policies?
If you’re not convinced, search for the company on the Internet and check their reputation. Call them. Trust your common sense and if necessary buy elsewhere.
We have sent a email to the site and would request that other site owners do the same to try and make sure that the full and correct details should be published.
deadgoodundies
11th December 2009, 18:12
By their own recommendations then NOBODY should shop at the BBC shop then.
http://www.bbcshop.com/
They should of worded it make sure that there is https:// and the golden padlock at security sensitive areas like logins and checkout
Prettycool
11th December 2009, 18:22
Well spotted, will not be buying from them then!
Place of design
11th December 2009, 18:30
I would think the BBC should be slating the government guidelines for being a pile of tosh/ much more mileage in that
bestforsextoys
11th December 2009, 19:04
They should study into thinkgs a little more before they start opeing there mouth i will email them
Thanks
dunerider
11th December 2009, 19:19
anyone got a link to the bbc report? i cant find it :eek:
saxondale
11th December 2009, 19:34
I still forget to look for either the S or the padlock
Prettycool
11th December 2009, 20:12
anyone got a link to the bbc report? i cant find it :eek:
If you Google "the One Show" you will be able to view the programme
MASSEY
11th December 2009, 20:25
the bbc are irritating me lately, constantly they interview people who dont really know what they are talking about so they say the same thing over and over just put a little spin on it each time, its merely the bbc desperately trying hyping things up.
Jheath
12th December 2009, 07:52
I've sent a complaint via their website
johndon68
12th December 2009, 08:10
It was mentioned on BBC Breakfast this morning with a couple of the complaints being read out - the BBC stated that they got their information from the Government guidlines on online shopping but did concede that they should have been more accurate about when to look for the https and the padlock...
John
paretowasright
12th December 2009, 18:04
I complained too and told them the researcher should get their butt kicked....totally unacceptable.