Customer Overdue

[heartsol]

Has any one got any advice on the following

I have sent the reminders letters to the customer, and no responce, i have instucted the solictor and we have both not had any responce, i would prefer not to have to take County Court Action

any advice would be helpful

[Alpha]

If your solicitor has written to them and gained no response you will have no option but to either take county court action or write of the debt.

Why do you not wish to go down the county court route?

[multilingual]

I used to have a disclaimer on all my invoices stating that 'title of goods is only transfered after full payment is received', so that if anyone didn't pay I could go back and seize my product.

I can't do that now because we offer a service that has no tangible 'goods' to recover, so we 'retain copyright' until payment is received. That way no-one can use one of our translations until it has been paid for. Issuing a notice for breach of copyright usually scares people into paying up.

I would just let a recovery company get on with it on your behalf. There is a company you can use for such debt recovery, I will have a look for the name later when I get chance. They don't charge a penny because they reclaim all costs from the debtor.

The best way forward is to always insist on advance payment. If they say no then walk away.

JB

[Dread]

Why not hand it over to a debt collection agency, they're pretty scary :P

Try Thomas Higgins (http://www.thomashiggins.com/), you can send automated letters for £2(+VAT) which usually scares them. Although im sure this is what your own solicitor has already done so it might be pointless.

Good resource for someone else maybe?

[multilingual]

Found the details:

dglick@directroute.co.uk

www.directroute.co.uk

I have never used them but I kept them on file just in case.

Let me know how you get on

JB