View Full Version : Sending items to europe
paulnic
5th August 2009, 10:17
Hi
I have just sold my first item to a customer in europe and i was wondering if there were any rules or funny laws that i dont about before i send the items. (The items are sporting goods)
The country in question is Norway btw.
Any advice is much appreciated
Thanks in advance
Paul
serrano
5th August 2009, 13:01
Wouldn't have thought so on items like that. Certainly Norway and Switzerland have different import/export laws, in some cases defining that customs duties have to be paid (we state that these must be met by the customer in our t&c's). Don't think sporting goods would be an issue although I may be wrong!
paulnic
5th August 2009, 13:53
Hi
Thanks, i have stated that in my t&c's aswell that all import duties must be paid by the buyer.
bestforsextoys
5th August 2009, 23:53
There wont be a problem but if there is wow you made a mistake as he said just make sure it is in your T&C's Let me know how you get on
Thanks
JamieM
6th August 2009, 00:18
Hi Paul,
As Norway is outside of the EU the customer will likely have to pay import duty and local taxes depending on the value of the sale. This shouldn't be an issue since you say you have stated this in your terms and conditions.
You will have to enclose a commercial invoice with the order and if sending by post complete a CN22 customs declaration (available from Post Office) which is stuck to the outside of the parcel.
If you are VAT registered then you will be required to retain proof of export which can be a certificate of posting from the Post Office or the paperwork from your courier.
This should cover the basics, I wouldn't think you wil have any other problems but you can never say never with importing and exporting.
Wavecrest Ltd
6th August 2009, 08:51
As has been mentioned previously, Norway is not in the EU so your client will have to customs clear the goods on arrival and pay duty (if applicable) and VAT.
If you are sending the item through Royal Mail you just need to affix a Port Office customs label to the package.
If you are sending a larger consignment with a freight carrier (such as our good selves!) they can arrange the customs clearance in Norway on behalf of your customer (cost for clearance is usually around £ 35 on a freight shipment).
After the shipment has left your carrier can issue you with a certificate of shipment which you can show to UK HMRC if required as proof of export.
As long as your T&C's state clearly that costs for customs clearance and local duties/taxes are not included in your price, you should be fine.
Glen