Emails going astray

[Write My Site]

Got a rather irritating problem of emails sporadically going astray. This is happening both to emails that I have sent and emails that other people have sent to me. I'm using Microsoft Office Outlook and my ISP is O2. My computer is running XP and I've installed AVG anti-virus software.

Am keen to hear from the IT professionals whether there is a better solution that I haven't thought of?

Thanks,

Emily

[KM-Tiger]

Are you using O2's email servers? They do not enjoy a good reputation.

[Place of design]

Got a rather irritating problem of emails sporadically going astray. This is happening both to emails that I have sent and emails that other people have sent to me. I'm using Microsoft Office Outlook and my ISP is O2. My computer is running XP and I've installed AVG anti-virus software.

Am keen to hear from the IT professionals whether there is a better solution that I haven't thought of?

Thanks,

Emily

There are a lot of reasons for this

O2 - as in wireless broadband - inst the best of conenctions, although you need a handshake with the server to sure the message was recieved OK, there is point where outlook thinks the mesage is sent, while your ISp is dropping its connection with you

Also - be selective about the addresses you send to - hotmail accounts, yahoo acounts are known to be heacily filtered and unreialble. If it is a serious business contact, ask for an alternate e-mail address and CC it

You are up against a barrage of filtering - inbound and outbound, and so are our recipients. Most people dont know thier ISP filters outbound mail!

O2 use StreamShield Content Security Gateway - which filters (amongst other things) outbound mail against a very odd criteria

[Write My Site]

Would I be best off using a different ISP (if there's one with an especially good reputation?) or moving the whole thing over to Gmail?

[Place of design]

There are a lot of reasons for this

O2 - as in wireless broadband - inst the best of conenctions, although you need a handshake with the server to sure the message was recieved OK, there is point where outlook thinks the mesage is sent, while your ISp is dropping its connection with you

Also - be selective about the addresses you send to - hotmail accounts, yahoo acounts are known to be heacily filtered and unreialble. If it is a serious business contact, ask for an alternate e-mail address and CC it

You are up against a barrage of filtering - inbound and outbound, and so are our recipients. Most people dont know thier ISP filters outbound mail!

O2 use StreamShield Content Security Gateway - which filters (amongst other things) outbound mail against a very odd criteria


You need to make the distinction of "which is my SMTP" or outgoing mail server. If you are connected to a ISP, you use thier server, regardless of what account you use - unless you have a hosting account you can send it through

I would say to be perfectly honest (if using wireless) use your website hosting account webmail - that will not end in gmail, hotmail, yahoo.. will look more professional (mails being sent from your domain do co dot uk)
Also, they will be less likley to be filtered by recipinets incomming mail filters

The free aco****s tend to get a bad rep, and are filtered more aggressivley