View Full Version : Outlook multiple accounts
5up3rman
24th June 2009, 15:13
We have an exchange server here at work which receives mail for our site.
We are now starting a new business with a website and want to have the email from that site directed to be received at out current email address.
We also want to set up an account so if we wish to reply to emails it can seem to be coming from the new site/business.
The people hosting our site have said that they will be redirecting our mail to the email address at our work.
can we set up another account to respond to emails so it is a reply from the new business.
thanks
stugster
24th June 2009, 15:36
The way I'd do it is to set up email to go directly to the exchange. Rather than as a forwarded email - if I'm reading what you've written correctly about how the hosts are 'managing' your email.
5up3rman
24th June 2009, 15:42
Our exchange server is here and managed in our office for our site.
The new business site is hosted by another company.
For some reason unknown to me they have come to some arrangement with my boss that they will forward the mail to our current work email.
I think unfortunately it may stay this way.
So I assume the only way to work around it is to create a new account with the details and then choose when replying to emails which account we are using.
stugster
24th June 2009, 15:47
You're saying they're forwarding the email. Is this a mail-forwarder, or an MX record?
Dean Dunn
24th June 2009, 15:50
This is not a problem and Exchange can handle it easily. I have several domains hanging off my Exchange server.
Routing mail inwards (once the DNS MX records are sorted ) isnt an issue. You just add an SMTP email account with the appropriate domain to a users account in ADUC.
Outgoing mail utilises the from: box in the Outlook client. The appropriate active directory permiisions have to be set though otherwise it will bounce back due to insufficient AD privileges.
Why cant your support company do this for you, its not complicated, as long as they know what they're doing.
Regards,
Dean
Zimt Website Design
5up3rman
24th June 2009, 15:51
I don't the exact details of it to be honest as the guy in charge of the site has only had direct contact with my boss.
I will find out and post back.
thanks
computer storm
25th June 2009, 07:35
The best thing to do is add another recipient policy to exchange for the domain in question, you can then create the account for the e-mail and give everyone the send on behalf of permissions in AD. This will then keep all the mail in one location but allow multiple users to view the mailbox if needed.