Third Sector Lab
15th June 2009, 17:13
I’ve been particularly impressed at how quickly and efficiently o2 deal with customer queries on twitter (http://www.twitter.com/o2).
Is this openness having a positive effect on customer satisfaction and increasing business for o2?
Well now you can find out as James Paterson, Digital Communication Manager at o2, has agreed to do a twinterview, taking all the questions from folks on twitter and beyond.
If you’ve got something you’d like to ask James please leave your question as a comment on my blog (http://thirdsectorlab.co.uk/?p=56). We’ll have the full interview up next week.
Closing date for questions is Friday 19th June at 5.00pm (BST)
Is this openness having a positive effect on customer satisfaction and increasing business for o2?
Well now you can find out as James Paterson, Digital Communication Manager at o2, has agreed to do a twinterview, taking all the questions from folks on twitter and beyond.
If you’ve got something you’d like to ask James please leave your question as a comment on my blog (http://thirdsectorlab.co.uk/?p=56). We’ll have the full interview up next week.
Closing date for questions is Friday 19th June at 5.00pm (BST)