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Pab
4th June 2009, 10:55
Hi guys,

I had a recurring entry set up in Sage for a monthly payment out of our account. I needed to cancel this as it's no longer required.

When opening Sage today I was prompted if I wanted to post the recurring transaction, as normal, and I said 'Process'. However, the recurring transaction was no longer required so this has been posted by mistake.

I've been able to delete the recurring transaction option, but I cannot delete the actual transaction I processed today. In fact, it's not showing anywhere! The balance has been deducted but it's not showing as a transaction anywhere, so I cannot remove it from corrections...

Any ideas?

FusionAccounts
4th June 2009, 11:09
You should be able to delete/reverse it by selecting "File -> Maintenance" and then sellecting corrections.

You should then be able to find the actual transactions associated with the invoice and delete them. If you have subsequently done a vat return or a bank rec then I believe the transactions are reversed instead of deleting.

Good luck.

Of course in Fusion Accounts this is easy!

Pab
4th June 2009, 11:12
You should be able to delete/reverse it by selecting "File -> Maintenance" and then sellecting corrections.

Thank for your reply. I've gone to "File > Maintenance > Corrections" but the transaction isn't in the list. Do I need to find the original recurring transaction? If I delete this, will it not delete all of them in the past?

exdido
5th June 2009, 14:44
:cool:

Do restore to previous day, only If you've taken backup yesterday, prior this transaction.

You will lose everything you've posted today.
Cheers