ProTX Problem "Status=OK"

[cantspel]

Hi,

I've recently had a problem with the UK based payment gateway ProTX.

Essentially they fixed a bug in their and our clients ones broke.

The error given was:

Transaction did not complete. Failed at waypoint -44


We eventually resolved this problem by adding in the following code to an intergration kit:

$data['AddressResult'] = $_POST['AddressResult'];
$data['PostCodeResult'] = $_POST['PostCodeResult'];
$data['CV2Result'] = $_POST['CV2Result'];
$data['GiftAid'] = $_POST['GiftAid'];
$data['3DSecureStatus'] = $_POST['3DSecureStatus'];
$data['CAVV'] = $_POST['CAVV']; *

Has anyone else had a problem like this, as I'm trying to convince ProTX that the problem is in fact at their end.

PS. We were using PHP kit 1.1 (ProTX version 2.20) and the above updated the code PHP kit to 1.2 (ProTX version 2.22), although ProTX claim all old version should still be supported.

PPS. ProTX are down very frequently and their support staff often take days to do anythings - we are not using them for any new clients, be warned!

[tommy]

I have to say that I never had any trouble with protx code, but I was using the ASP kit.

But as for the support I do agree that they seemed to get worse as time went on, taking about 3 days to reply to some emails which obviously not acceptable when running a business.

[DuaneJackson]

Using ASP code I've written myself for ProTX and not had any problems with them, that's over a few sites.

I still reccommend them based on price alone - but Ive not yet had cause to contact their tech support.

[cantspel]

Hi,

Has anyone tried Velocity Pay?

http://www.velocitypay.co.uk/

Rates are £18 + VAT fixed a month for under 350 transactions, then 0.1%.

Might be worth a look as cheaper than ProTX!

[markmclaren]

Hi,

Has anyone tried Velocity Pay?

http://www.velocitypay.co.uk/

Rates are £18 + VAT fixed a month for under 350 transactions, then 0.1%.

Might be worth a look as cheaper than ProTX!

Their website currently says, "Directory Listing Denied" - not very professional! I use Google Checkout which allows me to offset AdWords costs.

[OldWelshGuy]

The issue with Google CO is that the buyer has to have a google account to pay. Not good really.

[DuaneJackson]

VelocityPay were the victim of a complex fraud and despite the best efforts of their MD, they went out of business.

This thread is years old!

I take back my comments from 2005 above, ProTX have proved to be a nightmare. Use Iridium Corp (http://www.iridiumcorp.co.uk/) instead.

[OldWelshGuy]

Cheers KF, I didn't notice the age of the thread , hell I don't even know how old I am (although I did read somewhere I should cut my leg off and count the rings?)

[KidsBeeHappy]

But as for the support I do agree that they seemed to get worse as time went on, taking about 3 days to reply to some emails which obviously not acceptable when running a business.

I am an old fashioned person me - i tend to phone the technical support line, who always answer within a few rings, and always manage to deal with my enquiry, if not immediately, then within a couple of email exchanges that day.

[markmclaren]

Oops should have looked at message date!

Re: Google checkout - yes it's a pain that users have to create a Google checkout account