Bhupendra
5th September 2005, 09:13
Hello Ever1 :D
My Name is Bhupendra and have just graduated from Uni and started work in B2B.
Can anyone help....my company is Lonsto International and operate in the industry of Queue Managements systems.....
Our existing markets include government establishments, retail outlets, hospitals, colleges and universities, embassies...literaly any establishment that operates with large influxes of human queues and high waiting times.
The company has been operational for 30 years and is currently going through a brand repositioning transition....we have a good selection of products which vary from single line queuing management e.g. whereby a customer takes a ticket and waits to be called forward to have their query processed...to multi-line queuing systems where a large number of sales and customer queries can be handled by appropriate staff members within various departments, monitoring waiting times, service analysis on each individual staff member and department and processing customer times etc can also be used for management to schedule staffing requirments.
An appointment booking system has been introduced to the organisation similar to Doctors surgery...customer calls in to book an appointment...then issued a ticket for the relevant doctor or nurse to call in using a push button which is relayed onto our display panel calling the patient in to the relevant room to be seen...the system also provides full service analysis according to each customer query.
Is there any one out there that may be of assistance to help me in pursuit of a new market place? or has any idea how i can develope my company image in their respective markets?
My Name is Bhupendra and have just graduated from Uni and started work in B2B.
Can anyone help....my company is Lonsto International and operate in the industry of Queue Managements systems.....
Our existing markets include government establishments, retail outlets, hospitals, colleges and universities, embassies...literaly any establishment that operates with large influxes of human queues and high waiting times.
The company has been operational for 30 years and is currently going through a brand repositioning transition....we have a good selection of products which vary from single line queuing management e.g. whereby a customer takes a ticket and waits to be called forward to have their query processed...to multi-line queuing systems where a large number of sales and customer queries can be handled by appropriate staff members within various departments, monitoring waiting times, service analysis on each individual staff member and department and processing customer times etc can also be used for management to schedule staffing requirments.
An appointment booking system has been introduced to the organisation similar to Doctors surgery...customer calls in to book an appointment...then issued a ticket for the relevant doctor or nurse to call in using a push button which is relayed onto our display panel calling the patient in to the relevant room to be seen...the system also provides full service analysis according to each customer query.
Is there any one out there that may be of assistance to help me in pursuit of a new market place? or has any idea how i can develope my company image in their respective markets?