visagephoto
1st September 2005, 14:12
I'm thinking of purchasing a colour laser printer to produce small quantities of price lists, leaflets, brochures etc. containing text and small photographic images (must have duplex print capability).
I had more or less decided on the "Samsung CLP-510" at £250.00 however I'm not sure of the image print quality at this price and local retailers don't have any print samples to show, so I contacted Samsung direct and was informed that they don't supply print samples or product brochures to potential purchasers. They advised me to buy the printer, install it onto my system and if it wasn't suitable return it to the store.
This has me thinking, if they can't be bothered to persuade potential customers to buy, with samples & sales literature, what's their after sales service going to be like.
I had more or less decided on the "Samsung CLP-510" at £250.00 however I'm not sure of the image print quality at this price and local retailers don't have any print samples to show, so I contacted Samsung direct and was informed that they don't supply print samples or product brochures to potential purchasers. They advised me to buy the printer, install it onto my system and if it wasn't suitable return it to the store.
This has me thinking, if they can't be bothered to persuade potential customers to buy, with samples & sales literature, what's their after sales service going to be like.