Blank Screen

[Zenicman]

Hi, Guys

DOes anyone know what could be up with this?

http://www.allthingstools.co.uk/Associate-O-Matic_v4.1.5_30DAYTRIAL/admin.php

[Carl-CSNM]

The file is empty, try re-uploading it.

[Zenicman]

I have I Re-downloaded the whole package and re-uploaded it!

[Web Design Belfast]

To me it looks like its trying to find the file but it doesn't exist, check that it is definately the correct file path

[Zenicman]

Have tried this all I get is a blank screen!

[Subbynet]

Instead of uploading the whole folder from your desktop, create a folder with a simple name on the server called "associate" and upload all the files contained inside the extract folder to here...

Having the folder called /Associate-O-Matic_v4.1.5_30DAYTRIAL/ is going to make things awkward.

[Zenicman]

I have re-loaded it to the server uploading each file at a time it makes no odds

http://allthingstools.co.uk/admin.php

[cmcp]

I see you had it installed in a trial folder... Could there be a validation file of some sort to be uploaded? Or is the code maybe optimised by a vendor and you need to register it first? (eg zend / ioncube)

That's the only guess I can think of for the app not generating the correct output with that empty file.

[Subbynet]

Hi,

Have you made sure to upload these files in Binary Mode?


shop.php
admin.php
aom.php

By default some FTP clients may upload these files as ASCII because of the php extension, but the file are encrypted so need binary upload.

Secondly, make sure all the file and folder permissions are correct.

Failing that... it could be an issue with the script itself, as others on their forum have also mentioned blank screens.

http://www.associate-o-matic.com/forum/viewtopic.php?f=5&t=2935&p=11971&hilit=encrypted#p11971

[Subbynet]

Just to add, as the script is encrypted, your server will need to support this too...

[Zenicman]

I have asked the hosting company they said it is!

[Zenicman]

Could it be something with the hosting? with the privlages?

[Zenicman]

Anyone? I have tried asking another designer but he doesnt know

[Subbynet]

Hi Kevin,

Odd, I just tried installing the trial and it worked OK.

Are you sure of following the install instructions fully? The file uploads done in correct modes, and the CHMOD settings changed?

[MichaelG]

01: Check your PHP and Apache error logs.
02: Read http://www.associate-o-matic.com/docs/doc_troubleshooting.html (see below)


Troubleshooting

Are you seeing a blank white screen while running shop.php or admin.php or errors on screen?


The blank screen means PHP has thrown an error. To see the error message on screen, place an empty text file called aom_debug.txt in the same location as shop.php. The presence of this file turns on error reporting for both your shop.php and admin.php files.

If you are unable to fix the error displayed, please send us the following:

1. The error message(s) you are seeing
2. Your version of PHP (4 or 5)
3. A screenshot if applicable
4. Also download and attach your saved settings file /aom/cfg.saved.php to the email

Submit these items to the AOM Trouble Ticket System.


Are you seeing 404 errors for certain links under Mod Rewrite (SEO)?


Please send us the following:

1. Sample links from your store where you are seeing the errors
2. The Mod Rewrite RULE SET # you are using

Submit these items to the AOM Trouble Ticket System.

[stugster]

the application uses fopen to pull data from external source (amazon). We block this feature due to security concerns... but have allowed it for your account kevin :)

[Zenicman]

Thanksssss