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elite123
4th April 2009, 17:27
would you use a call centre to outsourse your phone calls ?

midgetman
4th April 2009, 17:51
i do all the time, why?

very_confused
4th April 2009, 17:59
Inbound / Outbound, in the uk or abroad, for what purpose......

I think my VA is in south africa, but cant tell.... so dont care...

elite123
4th April 2009, 18:34
ive just invested in a dialler for my own company who carry out debt recovery. The software has the ability to put more bums on seats than the debt collection requires, so im thinking of setting up a call centre for other purposes seperate to collections.

Perhaps lead generation.

What sort of calls do you outsource ? and what do you think ?

JonnhySocrates
10th April 2009, 12:28
There are some good VOIP services available these days and the quality is improving all the time. It very cheap but it doesn't suit all types of work.

primrose
11th April 2009, 17:34
We use a Virtual PA and find this exteremely useful as it gives a great impression even if you are not there.