Getting money...

[Strategist]

While I help my clients obtain finance for their businesses, a client of mine has asked me to tell the world about a brand new service she is introducing.
Late payers are the bane of all small businesses and the costs of recovery can often outweigh the debt. However, my client, a practising solicitor, is now offering to send an initial letter to debtors for just £10. Statistics show that, in 70% of cases where a solicitor's letter is sent, the debt will be paid almost immediately.
If I can introduce anyone to my client for this service, please send me a private message and I shall send her details.

[Ozzy]

Why not introduce her to these forums ;) ;) ?

[Ian J]

Perhaps she's shy.

[Webstuff]

Welcome to forums. Does anyone else ever feel there are far more enticing ways of dealing with people who are difficult in paying? I can think of some that are best not mentioned here ;)

[clivejowen]

Hi,
Best wishes for your enterprise, I doubt you could buy a decent baseball bat for £10.00.
There are many ways to improve customer payments, one of the most important, is to establish an ongoing relationship with them. Really take the time to get to know them, and make your terms very clear at the outset of your agreement, don't let things slide, don't take any bull**** but be precise and make sure they understand this also.

thank you
Clive
http://www.simplePCanswers.com

[Webstuff]

In all honesty, from the many ventures I've undertaken, I've only had 2 payment problems; one with someone abusing a flaw in a payment processing system (which was my fault for the lax security), and another for someone performing a chargeback after they'd recieved the goods... the losses weren't much, but were annoying non-the-less. Again, nice to have you on the forums ;)

[daveashton]

Hi

welcome to the forum and good luck with the business

Oh a bought an inflatable baseball bad on ebay for £7.00 just in case someone does ot pay!

[Rob Holmes]

We have thousands outstanding most months.

But we are getting better at retrieving the money ;)

Rob

[Asteeleleith]

Hi all
If a customer refuses to pay, you just CCJ them don't you?

Just a rumor i herd way back

Alastair

[Rob Holmes]

If a customer refuses to pay, you just CCJ them don't you?

Hmm - it's an option we're looking into.

Have you or anyone taken a customer down this route and A succeeded and B kept the customer?

Rob

[Ian J]

A County Court summons isn't really recommended unless there is absolutely no other option and if you issue proceedings and still manage to retain the customer it is usually because they have nowhere else to go.

The theory behind the County Court Summons is marvellous but unfortunately it doesn't work as well in practice if your customer understands the system as it is slow and cumbersome and the documentation sent out to the debtor almost invites them to enter a defence, thus gaining them a few more extra weeks or months.